Privacy Policy

This Privacy Policy applies between you, the User of this Website and Paul and Karin Orwin, the Owner and Provider of this Website. Paul and Karin take the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this Privacy Policy carefully.

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Definitions and interpretation

1. In this privacy policy, the following definitions are used:

Data

Collectively all information that you submit to The Country House via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;

Cookies

A small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);

Data Protection Laws

Any applicable law relating to the processing of personal Data, including but not limited to Privacy & Data Protection Legislation in Australia and/or the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

GDPR

The General Data Protection Regulation (EU) 2016/679;

The Country House or us

Terri & Steve Koepenick of The Country House at Hunchy 813 Hunchy Road Hunchy Qld 4555;

UK and EU Cookie Law

The Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;

User or you

Any third party that accesses the Website and is not either (i) employed by The Country House and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to The Country House and accessing the Website in connection with the provision of such services;

Website

The website that you are currently using, i.e. https://thecountryhouseathunchy.com.au and any sub-domains of this site unless expressly excluded by their own terms and conditions.

2. In this privacy policy, unless the context requires a different interpretation:
   1. the singular includes the plural and vice versa;
   2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
   3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
   4. “including” is understood to mean “including without limitation”;
   5. reference to any statutory provision includes any modification or amendment of it;
   6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3. This privacy policy applies only to the actions of The Country House and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
4. For purposes of applicable Data Protection Laws, The Country House are the “data controller” or equivalent. This means that The Country House determines the purposes for which, and the manner in which, your Data is processed.

Data collected

5. We may collect the following Data, which includes personal Data, from you:
   1. name;
   2. contact Information such as email addresses and telephone numbers;
   3. IP address (automatically collected);
   4. web browser type and version (automatically collected);
   5. operating system (automatically collected);
   6. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

in each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following ways:
   1. data is given to us by you;
   2. data is received from other sources; and
   3. data is collected automatically.

 Data that is given to us by you

7. The Country House will collect your Data in a number of ways, for example:
   1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
   2. Contact Form;

in each case, in accordance with this privacy policy.

Data that is received from publicly available third parties sources

8. We will receive Data about you from the following publicly available third party sources:
   1. Facebook;
   2. Instagram

Data that is collected automatically

9. To the extent that you access the Website, we will collect your Data automatically, for example:
   1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
   2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed “Cookies”.

Our use of Data

10. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
    1. internal record keeping;
    2. marketing our products

in each case, in accordance with this privacy policy.

11. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “Your rights” below).

Who we share Data with

12. We may share your Data with the following groups of people for the following reasons:
    1. our employees, agents and/or professional advisors to enable our employees, agents and professional advisers to provide our services;
    2. third party service providers who provide services to us which require the processing of personal data to help third party service providers in receipt of any shared data to perform functions on our behalf;

in each case, in accordance with this privacy policy.

Keeping Data secure

13. We will use technical and organisational measures to safeguard your Data, for example:
    1. access to your account is controlled by a password and a user name that is unique
    2. we store your Data on secure servers.
14. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us via this e-mail address: [email protected]
15. If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by the UK Government and leading businesses.

Data retention

16. Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.
17. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

18. You have the following rights in relation to your Data:
    1. Right to access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
    2. Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
    3. Right to erase – the right to request that we delete or remove your Data from our systems.
    4. Right to restrict our use of your Data – the right to “block” us from using your Data or limit the way in which we can use it.
    5. Right to data portability – the right to request that we move, copy or transfer your Data.
    6. Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
19. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: [email protected]
20. If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority.
21. It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Transfers outside Australia and the European Economic Area

22. Data which we collect from you may be stored and processed in and transferred to countries outside of Australia or the European Economic Area (EEA). For example, this could occur if our servers are located in a country outside the EEA or one of our service providers is situated in a country outside the EEA.
23. We will only transfer Data outside the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your data, e.g. by way of data transfer agreement, incorporating the current standard contractual clauses adopted by the European Commission, or by signing up to the EU-US Privacy Shield Framework, in the event that the organisation in receipt of the Data is based in the United States of America.
24. To ensure that your Data receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the Data Protection Laws.

Links to other websites

25. This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

26. The Country House may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of data held by The Country House. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
27. We may also disclose Data to a prospective purchaser of our business or any part of it.
28. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Cookies

29. This Website may place and access certain Cookies on your computer. The Country House uses Cookies to improve your experience of using the Website. We have carefully chosen these Cookies and taken steps to ensure that your privacy is protected and respected at all times.
30. All Cookies used by this Website are used in accordance with current Australian and UK and EU Cookie Law.
31. Before the Website places Cookies on your computer, you should be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling us to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
32. This Website may place the following Cookies:

Type of Cookie: Analytical/performance cookies

Purpose: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

33. You can find a list of Cookies that we use in the Cookies Schedule.
34. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
35. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
36. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
37. For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

General

38. You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
39. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
40. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
41. This Agreement will be governed by and interpreted according to the law of Australia and England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

42. The Country House reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.

Cookies

Below is a list of the cookies that we use. We try to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

Analytical/performance

We use the following analytical/performance cookies:

Description of Cookie: Google Analytics

Purpose: We use this cookie to help us analyse how users use the website

You may contact us by email at [email protected]

Our Competition Terms & Conditions

Except for specific dates mentioned these T&Cs apply to all our Competitions unless stated otherwise in the Competition marketing material.

1. The promoter is The Country House at Hunchy.
2. The competition is open to all persons aged 18 years or over except employees of The Country House at Hunchy and their close relatives in Australia and anyone otherwise connected with the organisation or judging of the competition.
3. There is no entry fee and no purchase necessary to enter this competition.
4. The promoter reserves the right to allow more than one entry per person per competition from time to time. The promoter will specifically notify entrants if this is the case.
5. The closing date for entry will be stated in a post on the relevant associated Facebook page. After this date, no further entries to the competition will be permitted or accepted under any circumstances. No responsibility can be accepted for entries not received for whatever reason.
6. How to access the rules of the competition and how to enter will be clearly stated in the relevant associated Facebook page post.
7. To enter a Facebook Competition entrants are usually expected to ‘Like’ the relevant post but are not expected to Like or Share a particular Facebook page, share a particular post or comment or tag anyone. Anyone can, of course, perform any of those actions at any time but do so of their own free will.
8. The promoter reserves the right to cancel or amend the competition and/or these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, Act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control.
9. Any changes to the competition will be notified to entrants as soon as practicable by the promoter.
10. The promoter is not responsible for inaccurate prize details or other competition related information supplied to any person by any third party whether connected in any way to the promoter or the competition or otherwise.
11. The prize will be clearly stated in the relevant associated Facebook Post and will be subject to availability as determined solely by the Promoter. The prize is as stated and no cash or other alternatives will be offered or supplied.
12. Prizes are not transferable unless specifically agreed by the promoters before the competition begins.
13. Prizes are subject to availability and the promoter reserves the right to, without notice, substitute a prize with another of equivalent value as determined by the promoter.
14. The winner will be chosen at random and will be announced on the date specified in the competition marketing material.
15. The winner will be notified by private message via social media  within 28 days of the closing date or another method at the discretion of the promoters. If the first designated winner does not claim the prize within 24 hours of the time of notification of winning or indicates at any time they do not wish to accept the prize personally, the promoter reserves the right to withdraw the prize from the first designated winner and allocate it to a replacement winner drawn at random.
16. The promoter will notify the winner how, when and where the prize can be redeemed.
17. The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
18. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
19. Entry into the competition will be deemed as acceptance of these terms and conditions.
20. The competition and these terms and conditions will be governed by Australian law and any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
21. All Entrants and the winner agree to the use of his/her name, image and their actual entry in any subsequent competition related marketing and publicity material at the sole discretion of the promoter.
22. Any other personal data relating to the winner or any other entrants will be used solely in accordance with current Australian data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. For the applicable privacy policy, please visit the promoter’s website.
23. The winner’s name will be available via the promoter’s Facebook page.
24. This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Media Network.
25. Entrants are providing their information to The Country House at Hunchy and not to any other party. Information provided will be used as stated in the Privacy Policy found at: https://thecountryhouseathunchy.com.au

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